Cloakroom

A digital cloakroom built for real operations

The cloakroom is where the Kvickr journey began.

Kvickr replaces physical paper tickets with a digital system that gives both guests and staff a clearer, more reliable process.

The guest scans a QR-code and receives a digital ticket through their browser, which is then scanned by your staff.

Kvickr automatically assigns the item an available storage location, such as A27. The employee immediately knows where the item should be placed.

Retrieve every item without searching

When the guest is ready to leave, they present the same digital ticket.

The attendant sees the assigned storage location immediately and can retrieve the item without searching through paper tickets, matching handwritten numbers or relying on memory.

Each item has its own ticket, while several items can still be connected to the same guest.

Identify guests securely

Guests can be identified through supported national electronic identification solutions, including BankID in Sweden and Norway and MitID in Denmark.

The system can also operate using phone-number and SMS verification, with email used where appropriate.

When a guest cannot access their digital ticket, staff can use available identifying information, such as the registered phone number or an identity document, according to the venue’s procedures.

Follow the cloakroom live

The venue can follow cloakroom activity in real time and maintain a clear view of how the operation is performing throughout the event.

Live data makes it easier to understand current demand, identify changes in pace and respond before small delays affect the wider guest flow.

The dashboard includes information such as:

Items checked in
Items collected
Current cloakroom volume
Available capacity
Processing activity
Employee actions

Use what you need

Kvickr Cloakroom works independently as a complete digital cloakroom system.

When it is connected with Tickets, Entrance, Marketing and Analytics, each cloakroom interaction becomes part of one continuous guest journey. Use Cloakroom on its own or combine the full Kvickr platform to manage everything in one place.

Tickets